Advice by Email

This website offers comprehensive information and advice on a variety of housing issues.

Please browse our website first if you need advice or, alternatively, use our search facility to look for a particular topic or keyword.

If you can’t find information that you are looking for, use the form below to send us your questions.

Before you begin...

Please keep in mind that our email advice service is intended as:

GENERAL ADVICE ONLY - complex cases will need direct contact with an adviser, either by phone or face-to-face discussion
ONE-OFF SERVICE - if you need additional advice following our response, we will ask you to call our advice line
INITIAL CONTACT - if you have previously used our services, please get in touch with us over the phone.

Our average response time is 3 working days. If you need advice urgently, it may be more appropriate for you to call our telephone advice line.

Please note that we can only respond to queries relating to housing in Northern Ireland.

Our advice will be based on the information you provide, so please take care filling in the form below. Make sure you read and understand our terms and conditions before you begin.

About your housing situation

Your housing situation? (*)

Please choose your housing situation Are you on benefits? (*)

Please indicate whether or not you are on benefits
Have you used any of our services before? (*)

Please indicate if you have used our services before

When did you move into your home?

Please indicate when you moved into your current home
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Please provide an approximate date for when you moved into your current home

I have a written agreement with my landlord
I have a rent book

Your question

Please outline the key facts relevant to your situation (*)

Please enter your question

About you

Why we ask for this information

Your Email Address (*) Please enter your email address	Mobile phone number: Please enter your mobile phone number
First name: Please enter your first name	Last name: Please enter your last name
Age: (*) Please enter your age range	Personal status (*) Please indicate your personal status
Country (*) Please indicate your country	Postcode Please enter a valid postcode

I consider myself to have a disability
I consider myself part of an ethnic minority community
I don't mind Housing Rights Service contacting me for feedback about this service

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