This website offers comprehensive information and advice on a variety of housing issues.
Please browse our website first if you need advice or, alternatively, use our search facility to look for a particular topic or keyword.
If you can’t find information that you are looking for, use the form below to send us your questions.
Before you begin...
Please keep in mind that our email advice service is intended as:
- GENERAL ADVICE ONLY - complex cases will need direct contact with an adviser, either by phone or face-to-face discussion
- ONE-OFF SERVICE - if you need additional advice following our response, we will ask you to call our advice line
- INITIAL CONTACT - if you have previously used our services, please get in touch with us over the phone.
Our average response time is 3 working days. If you need advice urgently, it may be more appropriate for you to call our telephone advice line.
Please note that we can only respond to queries relating to housing in Northern Ireland.
Our advice will be based on the information you provide, so please take care filling in the form below. Make sure
you read and understand our terms and conditions before you begin.
About your housing situation
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Are you on benefits? (*)
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Have you used any of our services before? (*)
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When did you move into your home?
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Your question
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About you
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Terms and Conditions
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