THIS SERVICE IS ONLY AVAILABLE TO HOMEOWNERS IN NORTHERN IRELAND WHO NEED ADVICE ON MORTGAGE DEBT AND REPOSSESSION
Our advisers are available from 09.30 - 17.00 Monday, Wednesday and Friday and from 09.30 - 20.00 on Tuesdays and Thursdays. If we are offline when you try to contact us, you can leave a message and someone will get back to you.
If you'd like to speak with one of our advisers live, please complete the following form. Once you've completed the form you will be directed to our online adviser who can help answer some basic questions. If our online adviser feels you need more detailed advice you will be asked for your telephone number and a Mortgage Debt Advice Service adviser will call you back.
Please browse our website first if you need advice or, use our search facility to look for a particular topic or keyword.
Before you begin...
Please keep in mind that our online adviser service is intended as:
- GENERAL ADVICE ONLY - complex cases will need direct contact with an adviser, either by phone or face-to-face discussion. If the online adviser thinks you need more detailed advice, you may be asked to supply a phone number so one of our Mortgage Debt advisers can contact you.
- ONE-OFF SERVICE - if you need additional advice following our response, we will ask you to call our dedicated Mortgage Debt Advice Service on 0300 323 0310
- INITIAL CONTACT - if you have spoken with us before about mortgage debt or repossession, please call us on 0300 323 0310.
Please note that we can only respond to queries relating to mortgage and secured loan debt in Northern Ireland.
Make sure you read and understand our terms and conditions before you begin.
About you
We are required to ask all service users for the following information
