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When everyone has a home

Housing advice for Northern Ireland

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1. Homelessness

Avoiding homelessness
Homelessness & the Housing Executive
Homelessness in Northern Ireland
Help from Social Services
Hostels, nightshelters and foyers
Help in an emergency
Help for homeless young people

2. Housing options in NI

Looking for a new privately rented home
Applying for social housing in Northern Ireland
Sheltered and supported housing
Buying or selling a home
Housing for students
Squatting
Getting help to stay in your current home
Planning a move
Affordable privately rented property from Smartmove Housing

3. Waiting list for housing

Applying for social housing
Working out your points
Waiting time and offers
Areas of choice
The Housing Selection Scheme
Disqualified from applying for social housing

4. Advice for Housing Executive tenants

Rights of Housing Executive tenants
NIHE and tenant responsibilities
Repairs for Housing Executive tenants
Complaining about the Housing Executive
Housing Executive or housing association rent arrears
Ending a social tenancy
Working out your points

5. Advice for Housing Association tenants

Rights of Housing Association tenants
Housing Association and tenant responsibilities
Housing Association repairs
Housing Executive or housing association rent arrears
Ending a social tenancy
Working out your points
Complaining about your housing association

6. Advice for Private Tenants

Looking for a new rented home
Before you sign a tenancy agreement
Deposits in private tenancies
Taking on a new tenancy
Your rights as a private tenant
Your responsibilities as a private tenant
Rent, rates and housing benefit
Repairs and safety for private tenants
Houses in Multiple Occupation, sharing and flatmates
Harassment by landlords
Getting to know your neighbourhood
Protected tenancy
Ending a private tenancy
Other problems when renting
Top tips for renting privately
Links for private tenants

7. Advice for other tenants and homeowners

Buying or selling a home
Living in a caravan or a mobile home
Leaseholders, freeholders and ground rent
Compulsory redevelopment of an area or vesting
Dealing with bad weather if you own your home
Planning permission and building control
Lodgers, licensees and subtenants
Repair issues for homeowners and leaseholders

8. Advice for young people

Problems living at home or with parents
Help for homeless young people
Housing Executive help
Housing for young parents
Renting problems
Money matters - financial help
Housing for students
Organisations that can help young people

9. Advice for prisoners

Keeping your home
Going into prison
Homeless on release?
Hostel accommodation
Renting privately
Support in prison and after release

10. Help and advice for private landlords

Thinking of becoming a landlord?
Registering as a landlord
Help for landlords
Required property standards
Preparing your property for renting
Choosing tenants
Getting ready for new tenants
Your rights as a landlord
Your responsibilities as a landlord
Taking deposits
Housing benefit for landlords
Payment of rates
Handling repairs
Dealing with problem tenants
Process for ending a tenancy
Protected tenancy information for landlords
Tools to help landlords
Links for landlords

11. Living with others

Houses in Multiple Occupation, sharing and flatmates
What happens your home if you split with a partner?
Moving in with a partner
Problems living at home or with parents
Sharing and subletting

12. Repairs, grants and financial assistance

Grants
Adapting your home
Repairs for Housing Executive tenants
Housing association repairs
Repairs and safety for private tenants
Repair issues for homeowners and leaseholders

13. Support in your home

Getting help to stay in your home
Adapting your home
Sheltered and supported housing
Care homes

14. Paying for your home

Understanding rent, how it is set and what to do if you can't pay
Mortgages
Rates
Help from the social fund
Housing benefit
Insurance costs
Utility costs

15. Housing benefit

Who can claim housing benefit?
Housing benefit for Housing Executive and housing association tenants
Housing benefit and LHA for private tenants
Rates relief and housing benefit for rates
Housing benefit for students
Working out your housing benefit
Housing benefit if you can't live in your home
Problems with housing benefit
Challenging a housing benefit decision
The Bedroom Tax

16. Help with debt

Problems paying your mortgage
Private sector rent arrears
Housing Executive or housing association rent arrears
Rates arrears
Insolvency, debt relief and bankruptcy
People who can help with debt problems
Budgeting skills
Getting the most out of your income

17. Mortgage arrears and repossession

Get help now - mortgage debt advice service
Problems paying your mortgage
Going to court for mortgage arrears
Chat live to a mortgage debt adviser

18. Court action

Northern Ireland legal system
Court costs and legal aid
Going to court
Help at court

19. Making a complaint

Complaining about your housing association
Complaining about the Housing Executive
Complaining to the Ombudsman
Complaining about an estate agent or letting agent

20. Neighbourhood issues

Getting to know your neighbourhood
Harassed or intimidated by neighbours
Boundary disputes
Planning permission and building control
Crime and security
Noise and nuisance problems
Antisocial behaviour

21. Equality and discrimination

Equality and housing
Examples of discrimination in housing
Fair treatment when applying for housing
Accessible housing
Housing problems, mental ill-health and equality law

22. Do it yourself

Convert amounts tool
Budgeting and money tools
Write a letter
Jargon buster
Tools for homebuyers and owners
Tools to prepare for lifechanging events
23. Videos to help
Renting privately - video tips
Disabled facilities grant - video guide
Renting problems - can you end your tenancy agreement early?
Renting problems - getting repairs carried out
Renting problems - getting your deposit back
Court hearing for possession - watch what happens
Housing points - video guide
Responsibilities of landlords - video guide

24. Advice in other languages

Polish
Portuguese
Lithuanian
Slovak
Russian
French
Mandarin
Cantonese
Romanian
Bulgarian

25. Get advice now