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The Housing Executive can help you if you or the person carrying out the antisocial behaviour is a Housing Executive tenant. You may also be able to get help from the Housing Executive if the other person has recently bought their home from the Housing Executive.
Who can the Housing Executive help?
The Housing Executive can only help you if:
- the antisocial behaviour affects at least one Housing Executive tenant, or former tenant who has bought their home. Private sector tenants or owner occupiers can either make the complaint or be the subject of the complaint;
- the main reason for the dispute is not the services being provided by the Housing Executive.
The Housing Executive may be able to help you with:
- noisy disruptive tenants,
- illegal activity,
- problems with dogs,
- neglected property.
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First steps
Contact your local Housing Executive District Office if you have a complaint about antisocial behaviour. The district office will contact you to discuss the matter in confidence before any action is taken. Complaints can also be made anonymously. A complaint regarding antisocial behaviour can be made even if they are not the individual experiencing the anti-social behaviour.
The Housing Executive will let you know when they are investigating your complaint. If the problem is relatively simple, for instance an overgrown garden, the Housing Executive will call at the property and tell the occupant to tidy it up.
However, if the antisocial behaviour is more complex you will be interviewed before the Housing Executive decide what action to take.
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Interview about the antisocial behaviour
The Housing Executive will ask you:
- about the type of antisocial behaviour,
- where the behaviour happens,
- when it happens,
- how often it happens,
- who is involved.
At the end of the interview you will agree a plan of action to stop the antisocial behaviour. You will usually be asked to complete an Incident Diary recording details of any further problems.
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After the interview
The Housing Executive will try to gather as much information as possible before interviewing the person carrying out the antisocial behaviour. The Housing Executive will try to convince the other person to change their behaviour.
If this doesn't work the Housing Executive will usually try to arrange mediation to help solve the issue.
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After mediation
If mediation is unsuccessful in sorting out the problem with antisocial behaviour, the Housing Executive may decide to take legal action to evict the person carrying out antisocial behaviour or get an injunction to stop the person acting in this way.
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