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This page contains information on keeping your home secure and what to do if your accommodation is broken into. Locks and other security devices Make sure that all the doors and windows to your property have adequate locks - and make sure you always lock up before you go out! Doors should be fitted with a five lever mortice lock and windows should be lockable. Doors and door and window frames should be strong and in good condition, so they can't be broken easily. You could also fit: - a chain on the door
- a spyhole
- an intruder alarm.
If you live in rented accommodation and don't feel safe ask your landlord to fit new locks. Back to top Protecting valuable items Try not to leave valuable items in places where they can be seen from outside. Mark valuable items with an ultra-violet pen, so they can be identified if they are stolen. Take photographs of items such as jewellery or antiques which you can't mark. Back to top Entry phone systems If you live in a building with an entry phone system, it's important that you use it properly to keep the property secure. Don't leave the door open or let in people you don't know. Back to top Neighbourhood watch Neighbourhood watch groups consist of local residents working together to improve security in the community and help prevent crime. They have close links with the local police and other crime prevention agencies, and can warn residents of crime trends in their area. Back to top Other security tips - never leave an extra key hidden outside your home
- always lock up the garden shed or garage, and don't leave anything lying around that could help someone to break in
- don't leave packaging for new appliances and goods outside your home.
Back to top Going away If you're going away, there are several things you can do to secure your home. - leave a light on if you're going to be out during the evening
- ask a friend or neighbour to keep an eye on your home when you're away
- get a timer switch to control the lights automatically
- remember to cancel paper and milk deliveries
Back to top Bogus callers Bogus callers pretend to be officials from an organisation in order to gain access to your home to steal money or property. They usually carry fake identity cards and can seem very convincing. If someone calls round at your home, it's best to take the following precautions: - put the chain on the door before answering it
- ask to see identification
- check their identification isn't fake - ask which company they represent, then phone the company to check the caller is genuine. Don't phone the number the caller gives you - look the company's number up in the phone book
- ask a neighbour or friend to come round while the caller is there.
Priority service register If you are disabled, have a chronic illness or are of retirement age, you can join the Energywatch Priority Service Register. As part of this service, you can give your gas and electricity suppliers a password to be used by anyone they send round to your home. Back to top What happens if my home is broken into? The first thing you need to do is call the police. Call 999 if you think the burglars may still be in the area; otherwise call your local police station. Don't tidy up until the police have arrived and checked your home over - you may destroy useful evidence. The police will ask you to fill in a report listing everything that's missing and any damage that's been done. You may need to call a locksmith, joiner or glazier if locks, doors or windows have been broken. You'll need to call your landlord if you rent your home. Your landlord will probably be responsible for repairing any damage caused during the break in. Call your bank if any credit cards, bankcards or chequebooks are missing. Contact the DVLNI if your driving licence is stolen. Call your insurance company - they should have a 24-hour emergency helpline which you can usually find on your insurance policy or on their website. Back to top More information and support Having your home broken into can be extremely upsetting and you may be left feeling angry, shocked, insecure, violated or depressed. If you need someone to talk to, call Victim Support on 0845 30 30 900 or visit your local office. Victim Support offers free confidential advice and emotional support to victims of crime, and can also provide practical assistance in dealing with the police and your insurance company or securing your home against further break ins. You can also check out the Home Office website Good 2B Secure, which features crime prevention advice aimed at students and young people.
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