You should make sure people view the property before they sign a tenancy.
Before showing people round a property
You might want to check the property before showing it to other people. Before the viewing, it's a good idea to
- check that the lights and heat work, and that there is money on any meter
- make sure the property is clean and free from rubbish or debris
- clean inside the fridge, oven, washing machine and other appliances.
Showing your rental property
Give your viewers time to look through the property. They may want to
- check that appliances work
- inspect storage, like attics, sheds or garages
- look behind furniture or inside cupboards for signs of dampness.
Landlords, like other traders, have to follow consumer law. You cannot
- mislead people by giving them incorrect or incomplete information
- neglect to tell them something that will impact on the contract (e.g. if you're planning to sell the property)
- use aggressive practices to try to force the person into a contract.
Arranging viewings in a property with tenants
It can be hard to arrange viewings in a property that already has tenants.
Check if your tenancy agreement has a term about viewings. If it does not, your tenants do not have to agree to these.
Work with the tenants to have the viewings at a time that suits them. Try to reduce the number of viewings you have. Do not interfere with the sitting tenants' right to peaceful enjoyment of their home.
During the viewing, make sure you point out any items that are not included as part of the tenancy.