Keep copies of all communication between you and your tenants. It's a good idea to keep a folder of information relating to each tenancy, so that you have everything together in one place. If you do end up in a dispute with your tenants, you will need to be able to provide evidence to a court to show your side of the story.
The following checklists and letters can help you to manage your rental business and communicate effectively with your tenants.
Checklists and flowcharts
Communicating with your tenants
- Letter arranging to carry out repairs
- Letter querying missed or late payment of rent
- Letter to tenants to establish intentions at end of fixed term