When everyone has a home

Housing advice for Northern Ireland

Renting problems video tip: Getting repairs carried out

Stephen explains who is responsible for repairs in a private tenancy and what tenants can do if they feel that the landlord isn't sorting out problems in the property.

You should give your landlord a reasonable amount of time to carry out repairs. If you are having difficulty contacting your landlord or your landlord has refused to carry out essential repairs you may be able to get help from your local council.

You should report any damage or disrepair to your landlord immediately. It's always a good idea to follow up any reports you make over the phone or in person with a letter so both you and your landlord have a record of any work that needs to be done.