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When everyone has a home

Housing advice for Northern Ireland

Housing Executive

You can make a new claim for housing benefit if you are a student and you have reached pension age. Younger students will only be able to claim housing benefit if

  • they are living in temporary or supported housing, and
  • they meet certain requirements. 

Some younger students may be able to claim Universal Credit, but this is not always possible. 

You will only be able to make a new claim for Housing Benefit if you are over pension age. Other people can get help to pay rent from Universal Credit. 

You can sell a home you bought from the Housing Executive or a housing association. But, you might have to pay back your discount.

If something needs to be repaired in your Housing Executive property call the repairs line on 03448 920 901 as quickly as you can. You can also report your repair online. Keep a note of when you made your call and who you spoke to. Ask the Housing Executive if your repair is classed as an emergency, urgent or routine repair.

Get advice if you are having money problems. It can be hard to ask for help, but there are lots of organisations who will help. They won't judge you or make you feel bad. They are there to help you deal with your debt.

The amount of housing benefit you’ll get to help with your rent depends on your personal circumstances. There are different systems for calculating housing benefit for private tenants and for housing association or Housing Executive tenants.

Secure Housing Executive (NIHE) and housing association tenants have a right to buy the home they live in, as long as they and the property are eligible for the scheme. Housing association tenants must apply by 28 August 2022. 

The Right to Repair Scheme was set up to make sure that Housing Executive tenants get emergency and urgent repairs carried out within an acceptable timeframe. The Self Help scheme allows tenants to arrange for a private contractor to carry out certain repairs which the Housing Executive will then pay for.

If your current housing situation doesn't suit your needs it's natural to think you might have to move. But, with the right help and support, you may be able to continue living in your current home. While housing waiting lists are so long and renting privately can be expensive it's worth checking if you can do something practical to allow you to continue living where you are.

Things can go wrong with your housing benefit claim. If you were getting Housing Benefit when you shouldn’t have been, you’ll have to pay this money back. You could also have problems if you have to pay rent on two homes for a while or have to leave your home temporarily.

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