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When everyone has a home

Housing advice for Northern Ireland

Coronavirus advice if you are homeless

Call the Housing Executive on 03448 920 908 if you are homeless or if you cannot stay in your home.

How to contact the Housing Executive

Call the Housing Executive on 03448 920 908 if you are homeless or if you cannot stay in your home.

Getting emergency help with homelessness during COVID-19

Call the Housing Executive on 03448 920 908 if you are homeless or if you cannot stay in your home.

The Housing Executive should offer you somewhere to stay if you are sleeping rough. Speak to our advisers if the Housing Executive says it cannot help you. 

How does the Housing Executive help homeless people?

The Housing Executive must find you somewhere to stay if

  • you have nowhere to live and
  • you are likely to have a “priority need”.

What is priority need?

Priority need is a legal test used to work out if a person has a legal right to help with housing. You will have priority need if you

  • are the main carer for a child or young person
  • are pregnant
  • have a serious illness or disability that makes you vulnerable
  • are homeless because of a disaster
  • are homeless because of violence
  • are vulnerable for another special reason.

What does vulnerable mean for priority need?

Vulnerable means you would be at more risk while sleeping on the streets than the "average person". 

Getting help when you don't have priority need

If you are sleeping rough, you should ask the Housing Executive for somewhere to stay. The Housing Executive does not have to help people who do not have priority need. But, it may still offer you temporary housing during the COVID-19 pandemic

Speak to our advisers if the Housing Executive says it cannot help you. 

Can your landlord evict you during COVID-10 pandemic?

Your landlord has to give you written notice before evicting you. 

You must receive this at least 12 weeks before the date you have to leave the property. 

People who live with family are not usually entitled to written notice. 

Speak to our advisers if you have been told to leave your home. 

Self-isolating while homeless

The Housing Executive is trying to help people who are homeless  to self-isolate.

Call the Housing Executive on 03448 920 908 if you are

  • sleeping rough, or living in a hostel or staying with friends or family and
  • you, or someone you live with, has symptoms of coronavirus and
  • you don’t have anywhere suitable to self-isolate. 

Staying safe

Read the Public Health Agency website to find out how to stay safe during the pandemic.

Read the advice on how to keep your distance from others if you have any symptoms or think you may have the virus(link is external). Remember to stay at least 2 metres (3 steps) away from other people and to wash your hands well and often.