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When everyone has a home

Housing advice for Northern Ireland

Housing association and tenant responsibilities

CORONAVIRUS UPDATE

Lots of people are struggling to manage with housing issues because of the coronavirus crisis. Check out our Coronavirus section for information and advice on common problems, including help to pay your rent and mortgage, eviction and repairs.

While your housing association has certain responsibilities to you, you also have certain responsibilities. These should be outlined in your tenancy agreement and your tenant's handbook.

Your responsibilities as a housing association tenant

Your responsibilities are set out in your tenancy agreement and tenant handbook. There are certain things you must do. If you don’t, your housing association could take steps to end your tenancy.

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Social landlord's responsibilities to tenants

The Housing Executive and housing associations have a number of responsibilities to their tenants. If you’re not happy with your landlord's service you can use the complaints procedure.

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Paying rent and other charges

You have to pay rent to your landlord. When you’re offered a Housing Executive or housing association property you should be told how much the weekly rent is.

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