Housing mediation in Northern Ireland
Housing problems are sometimes caused by difficulties between tenants and landlords. Mediation can help sort things out.
What is mediation?
A mediator will help you and the person you are in a dispute with come to an agreement. The mediator will help both sides of a dispute talk and listen to each other. They try to solve the problem. The mediator does not judge.
Mediation is free of charge. We can do it
- by telephone
- online, or
- in person.
Mediation for private tenants and landlords
Housing Rights' Housing Mediation Service can help solve disputes in private rented tenancies. This service is for
- private tenants,
- private landlords and
- letting agents.
But, you will only be able to use this service if
- the dispute is about a private tenancy
- the tenancy is in Northern Ireland, and
- the landlord of the tenancy is registered
We can't mediate in some cases, including if the case is about a deposit. This is because there is already a service to help with disputes about deposits.
If we cannot help, we will explain why and tell you about other services that may be able to help you.
Use the housing mediation service
Fill in the form below if you'd like to use our mediation service.