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When everyone has a home

Housing advice for Northern Ireland

Housing mediation in Northern Ireland

Housing problems are sometimes caused by disagreements and bad relationships. Mediation is a way of solving these kinds of problems.

What is mediation?

A trained mediator will help you and the person you are in a dispute with to come to an agreement. The mediator will help you to have honest and open conversations. The mediator is there to help both sides of a dispute talk and listen to each other in the hopes of solving the problem. The mediator is not there to judge or to say who is right and who is wrong. 

Mediation for tenants and landlords

Housing Rights can mediate disputes about private rented housing. This is a free service.

Who can use the Housing Rights mediation service?

This service is for private tenants, private landlords and letting agents in Northern Ireland. But, you will only be able to use this service if

  • the dispute is about a private tenancy
  • the landlord of the tenancy is registered

We are not allowed to use the service for certain types of disputes, including some disputes about deposits. This is because there is already a service to help with dispute about deposits.

If you cannot use our mediation service, we will explain why and tell you about other services that may be able to help you.

Find out more

Our mediation service is free. Fill in the form below if you would like to find out more about mediation, or if you think we can help you.

 
1 Start 2 Complete
If you are completing this form for someone else, please choose the option that best describes their circumstances.

Sorry, we cannot help you until you can confirm that you are a registered landlord. Please do not submit this form. 

Our housing mediation service can only help with tenancy disputes if the landlord of the property is registered. You can check to see if you are registered by

​It is an offence to rent out property in Northern Ireland if you are not a registered landlord. Registration costs £70 for three years and can be done online. Visit NI Direct to find out more. 

Once you have confirmed that you are registered, you can complete this form again and submit it. Our mediation service can only help if we have proof that you are registered. 

Tell us about your housing problem. If your housing problems is a result of an argument or dispute between you and someone else, please tell us about that.
Please tell us a little about the dispute. It is helpful if you can explain how you think mediation could help to resolve this problem.
Please tell us a little about the dispute. It is helpful if you can explain how you think mediation could help to resolve this problem.
Please tell us a little about the dispute. It is helpful if you can explain how you think mediation could help to resolve this problem.