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When everyone has a home

Housing advice for Northern Ireland

Environmental health

CORONAVIRUS UPDATE

Lots of people are struggling to manage with housing issues because of the coronavirus crisis. Check out our Coronavirus section for information and advice on common problems, including help to pay your rent and mortgage, eviction and repairs.

Repairs and safety for private tenants

You should report any damage or disrepair to your landlord immediately. It's always a good idea to follow up any reports you make over the phone or in person with a letter so both you and your landlord have a record of any work that needs to be done.

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Noise and nuisance problems

Your local council is responsible for dealing with complaints about noise and nuisance behaviour.

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What is harassment?

A landlord who continually acts in a way that is designed to make a tenant leave the property could be guilty of harassment

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Legal documentation

You must supply all tenants with certain information relating to their tenancy. Failure to supply these documents, in the correct format, within a specified period of time can result in a conviction and fine.

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Help available for harassment

Help is available from the environmental health department of your local council. Harassment is illegal, but it is important to be aware that your landlord could try to evict you to punish you for reporting him or her. Your landlord will have to follow the correct legal procedure if he wants to do this.

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Repairs and safety for private tenants

You should report any damage or disrepair to your landlord immediately. It's always a good idea to follow up any reports you make over the phone or in person with a letter so both you and your landlord have a record of any work that needs to be done.

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Illegal eviction

Your landlord must follow the correct legal procedure in order to evict you. On rare occasions, a landlord may try to force you out of the property or change the locks while you are out. This is an illegal eviction and your landlord can be prosecuted for this action.

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Freedom from harassment and illegal eviction

When you rent a property it becomes your home. Your landlord must respect that the property is your home and must observe the proper legal procedures when entering the property or trying to reclaim possession of it.

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Renting problems video tip: Getting repairs carried out

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Witholding rent payments

It can be tempting to stop paying rent if you feel the property you are renting is not up to standard or the landlord is not sticking to the tenancy agreement. This is a risky procedure as your landlord may try to evict you if you stop paying rent.

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