You must supply all tenants with certain information relating to their tenancy. Failure to supply these documents, in the correct format, within a specified period of time can result in a conviction and fine.
You should report any damage or disrepair to your landlord immediately. It's always a good idea to follow up any reports you make over the phone or in person with a letter so both you and your landlord have a record of any work that needs to be done.
When you rent a property it becomes your home. Your landlord must respect that the property is your home and must observe the proper legal procedures when entering the property or trying to reclaim possession of it.
It can be tempting to stop paying rent if you feel the property you are renting is not up to standard or the landlord is not sticking to the tenancy agreement. This is a risky procedure as your landlord may try to evict you if you stop paying rent.
At some point in your tenancy, something in the property will probably need to be repaired. Your tenancy agreement should explain what type of repairs your landlord is responsible for and what repairs you are expected to carry out yourself.
There is a fitness standard that all privately rented accommodation must meet. If the state of your home is making you ill or causing a public health issue, there are agencies you can contact who can make your landlord carry out repairs. The fitness standard is quite low so often only homes in serious disrepair will fail to meet this.
You should give your landlord a reasonable amount of time to carry out repairs. If you are having difficulty contacting your landlord or your landlord has refused to carry out essential repairs you may be able to get help from your local council.