The council will only grant a HMO licence if it is satisfied that the management arrangements for the property are satisfactory. As well as meeting the fit and proper person test, owners and managing agents are subject to a Code of Practice. Breaching this code could lead to losing your licence.
You should make sure that your HMO does not become overcrowded. Overcrowding is a serious offence, and you can be issued with an overcrowding notice if the council believes your HMO is or is likely to become overcrowded. There are two different standards used to work out how many people can live in a HMO property.
Under the new HMO regime, HMO owners and managers must deal with anti-social behaviour much more proactively. You must have a policy or plan to deal with any anti-social behaviour caused by or affecting the people living in your HMO.