Landlord best practice

You must supply all tenants with certain information relating to their tenancy. Failure to supply these documents, in the correct format, within a specified period of time can result in a conviction and fine.

Your tenants have a legal right to know your name, address and telephone number. If you have paid for the services of an agent, but your tenants have decided to contact you directly, you should talk to your tenants to find out why. The agent may not be providing the services you are paying them for or may not be carrying out their legal obligations.

When a tenant is late with rent or hasn't paid, it can have a huge effect on your own finances. Contact your tenants as soon as possible to discuss any arrears, as there may be a valid reason for them.

Unless your tenancy agreement forbids subletting, your tenant can sublet rooms in the property. If your tenant sublets, the property could become a House in Multiple Occupation or, if it is already a HMO, subletting could lead to your HMO becoming overcrowded.