The points system can be really confusing. A lot of people don't know what their points mean and whether their points are correct. Our advisers can talk to you about your points and your options if you can't get enough points for a home.
When you apply for housing, the Housing Officer looking after you will check the information you've put on your application form to find out how many points you're entitled to. It's easy to get confused about points, but hopefully this video will help you understand what types of circumstances score points.