Legally, your landlord or the agent must give you a rent book. There is certain information which must be contained in this document, including your basic rights and obligations. If you don't get a rent book, you can complain to your local council.
Many landlords will expect that you pay rent by standing order or direct debit, while others will allow you to make payments in cash. Whichever way you pay your rent, it’s essential that you keep records of all payments and have your rent book completed.