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When everyone has a home

Housing advice for Northern Ireland

Self help scheme

Getting repairs carried out

If something needs to be repaired in your Housing Executive property call the repairs line on 03448 920 901 as quickly as you can. You can also report your repair online. Keep a note of when you made your call and who you spoke to. Ask the Housing Executive if your repair is classed as an emergency, urgent or routine repair.

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Right to repair and self help schemes

The Right to Repair Scheme was set up to make sure that Housing Executive tenants get emergency and urgent repairs carried out within an acceptable timeframe. The Self Help scheme allows tenants to arrange for a private contractor to carry out certain repairs which the Housing Executive will then pay for.

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Right to repair scheme for housing associations

Most housing associations have a Right to Repair scheme for their tenants. The point of these schemes is to make sure that tenants can get low cost, urgent repairs done quickly.

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Witholding rent payments

It can be tempting to stop paying rent if you feel the property you are renting is not up to standard or the landlord is not sticking to the tenancy agreement. This is a risky procedure as your landlord may try to evict you if you stop paying rent.

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