Most people who need to start claiming benefits will now claim Universal Credit. You can make and manage a Universal Credit claim online. The phone number for Universal Credit in Northern Ireland is 0800 012 1331
Universal Credit can help with rent, some service charges and interest charges on a mortgage. It doesn't include help with rates. You need to apply for a rates rebate to cover your rates payments.
You can’t get help with rates as part of your Universal Credit claim. Instead, you will be able to apply for a rates rebate. Land & Property Services will be in charge of managing the rates rebate system.