When everyone has a home

Housing advice for Northern Ireland

Universal Credit

Universal Credit application screen
Universal Credit in Northern Ireland

Universal credit is a new benefit for working age people. It was introduced to Northern Ireland in September 2017, and by December 2018, any working age person making a new claim for social security assistance will claim universal credit instead of some of the current benefits, including Housing Benefit

Most people who need to start claiming benefits will now claim Universal Credit. You can make and manage a Universal Credit claim online. The phone number for Universal Credit in Northern Ireland is 0800 012 1331 

The amount of your universal credit payment will depend on several things, such as your personal circumstances and your income. 

Universal Credit can help with rent, some service charges and interest charges on a mortgage. It doesn't include help with rates. You need to apply for a rates rebate to cover your rates payments. 

There are rules about who can and who cannot claim Universal Credit. 

You claim Universal Credit online

Call 0800 012 1331 for help making the online application or if you cannot claim online.

Your entitlement to Universal Credit starts on the day you answer all the questions on your application and submit your declaration. But, it will be five weeks or longer before you receive your first payment. You can ask for an advance payment if you are worried about money during this time.

Universal Credit is a new benefit and it can be difficult to understand, even for people who have worked with benefits for years.

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