Universal credit is rolling out across Northern Ireland. From 5 December 2018 most new claims for social security assistance will be for Universal Credit. You will only be able to make new claims for older benefits, such as Housing Benefit in limited circumstances. You can make and manage a Universal Credit claim online. The phone number for Universal Credit in Northern Ireland is 0800 012 1331
The government will start moving existing claimants of certain other benefits on to Universal Credit from 2019 and plans to finish this process by 2022.